At Wanderful Cleaning Services, our staff have up-to-date National Police Checks so you know you can trust them inside your home or business. We take safety seriously and expect our staff to undertake their work safely in accordance with relevant work health and safety legislation.
We have standard pricing for our cleaning services. Our steam cleaning services include basic stain removal, basic urine treatment, and deodoriser. There may be additional charges for advanced stain removal or heavily soiled carpets (such as extensive urine). We will discuss this with you before we start.
We are a fully insured cleaning service. We carry insurance for our employees and for the work that we do in your home up to $20 million in public liability. We aim to achieve 100% customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Pets are a part of the family, and so we clean up after them as well! During service, we recommend that you keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you’d like to handle your pet ahead of time to keep them safe and happy.
Firstly, we conduct pre-inspection of areas to be cleaned (which may include the use of a black light). Then we pre-vacuum the areas to be cleaned. It is advisable to move basic furniture (heavy items must be moved before our arrival). We pre-spray using environmentally friendly commercial cleaning chemicals and use stain treatment (if appropriate). We may agitate the area for heavily soiled carpets. Then we steam clean and deodorise.
We use various techniques to eliminate the smell of urine within your home and to help remove stains caused by urine.
Not all stains can be removed but we do have specific chemicals to target a variety of stains such as ink, paint, metal, wood, urine, and blood.
This is a slightly controversial question in the carpet cleaning industry. While Very Low Moisture (VLM) and Dry Cleaning have their place, Hot Water Extraction (Steam Cleaning) is a far superior cleaning method for cleaning stains, controlling odour and killing nasties.
Whilst we would not recommend drinking them, they are perfectly safe to be used in your home. After applying the chemical to your floors, we use Hot Water Extraction to rinse the chemical out leaving your carpets safe to touch immediately after completion. We safely dispose of the dirty water in gardens or on the grass which causes no harm.
Like dog and cat urine, we use chemicals to help eliminate odour caused by smoke. Deodorising is part of our standard carpet cleaning service however severe odours and urine contamination may require additional services.
Generally, on a sunny day, carpets dry up within two hours. This may take a little longer on a cold or cloudy day. We use a powerful truck-mounted machine with high suction to help dry your carpets quickly.